The Design of Everyday Things by Donald Norman is one of those books every engineer should keep close to their desk for frequent reference. Continue reading “Business Book Club: The Design of Everyday Things by Donald Norman”
This is the first book for my new Business Book Club, where we’ll be getting together once a month to read and discuss a book about leadership, management and excellence. Suggested questions are provided at the end.
If you work for a large company, the chances are you will have done an employee survey at some point which is based on the research presented in this book, which correlates business performance against employee perceptions based on thousands of surveys conducted by Gallup over the last 20 years. This research found that there are 12 key questions where positive answers strongly correlate with high performing teams within a company – and it’s all about your manager. The questions are organised in order of importance, and the basic task of management is therefore presented as making sure that all employees can answer the first 6 positively (with the remainder being how you motivate your best talent). Continue reading “Business Book Club: First Break All The Rules by Marcus Buckingham and Curt Coffman”